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Ticko: AI customer service

An AI customer-service agent that answers the questions you get a hundred times a day, and steps aside the moment one of your people takes over.

Sound familiar?

Businesses whose customer service is buried under the same questions on WhatsApp.

Coming soon
  • Your CS answers the same price and schedule questions all day.
  • Customers wait hours for a reply outside office hours.
  • Chatbots that guess give customers wrong information you can't take back.

How it will work

How it works
  1. A customer writes on WhatsApp or Telegram.
  2. Ticko answers from your own knowledge base.
  3. Not sure? It hands over to a person instead of guessing.
  4. Once a person takes over, the AI is cut off before it is ever called. Not asked to stay quiet: switched off for that chat.
  5. When your agent is done, the chat can go back to Ticko.
Planned channels
  • WhatsApp Business
  • Telegram
Built with
  • TypeScript
  • Bun
  • PostgreSQL
Next stepFree · No obligation

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